COMMUNICATION SETTINGS

Email & Communication

Converted from the new Stitch screen for communication settings. This is the right place for mailbox routing, email piping, and later OAuth2 / Microsoft 365 setup.

Incoming Mailbox

Needs Connection

Support Address Processing Mode

Outgoing Notifications

Ticket created confirmation

Agent reply notification

SLA warning and overdue messages

Missing Stitch Screen

A dedicated OAuth2 / M365 connection page would still help here so we have a clean consent flow, token status, connected mailbox list, and reconnect buttons.

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